Terms and Conditions

Young Renewal Aesthetics

Use of Website

Welcome to the Young Renewal Aesthetics website. By continuing to browse and use this website, you agree to comply with and be bound by these Terms and Conditions, together with our Privacy Policy. If you do not agree with any part of these Terms and Conditions, please do not use this website.

The content of this website is for general information only and is subject to change without notice. Young Renewal Aesthetics and third parties make no warranty as to the accuracy, completeness, or suitability of any information or materials on this website. Your use of this website and any reliance on its content is at your own risk.

All materials on this website, including design, layout, graphics, and content, are owned by Young Renewal Aesthetics and reproduction is prohibited except as permitted under Australian copyright law. Unauthorized use of this website may result in civil or criminal liability. Links to other websites are for convenience only and do not constitute endorsement.

Use of this website and any disputes arising from it are subject to the laws of Queensland, Australia.

Booking and Receiving a Procedure/Treatment

By booking or receiving a procedure/treatment at Young Renewal Aesthetics, you acknowledge and accept our Terms and Conditions and Privacy Policy. If you do not agree with these policies, do not book or receive treatment.

All bookings require a deposit to secure your appointment. To cancel or reschedule, please contact our staff for assistance.

Payment

Full payment for procedures/treatments is required either before or immediately after the appointment. Payments can be made via Cash, EFTPOS, or Afterpay.

Failure to pay in full may result in Young Renewal Aesthetics pursuing outstanding fees, including any associated costs. A surcharge applies to card payments: 1% for EFTPOS and most credit cards, and 1.45% for American Express.

Appointment Cancellation / Rescheduling

  • A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.

  • Cancellations or changes with less than 24 hours’ notice will result in forfeiture of the booking deposit.

Right to Refuse

Staff may refuse service at their discretion in accordance with relevant legislation and clinical guidelines.

Consultation

Medical practitioners reserve the right to determine the most appropriate treatment for each client.

Follow-Up Appointments

Wrinkle Relaxing Treatments

  • Follow-ups are recommended 2 weeks post-treatment (except masseters, hyperhidrosis, and trapezius muscles, which are 4 weeks).

  • Follow-ups conducted outside the recommended timeframe may incur additional costs.

  • Complimentary follow-ups are not guaranteed, particularly for large muscle groups.

Volume Replacement Treatments

  • Follow-ups should occur 4 weeks post-treatment.

  • Any additional treatment requested outside a reasonable timeframe will incur a cost.

  • Follow-ups are intended to adjust treatment for optimal results; additional volume requested is charged separately.

Sales and Promotions

  • Promotions are not combinable with other offers.

  • Packages cannot be split between clients or transferred.

  • Promotional pricing applies only to new bookings made and paid during the promotion period.

  • Offers are limited by time and availability, and Young Renewal Aesthetics reserves the right to modify or cancel promotions without notice.

  • Promotions may be staff-specific and are not guaranteed on weekends or public holidays.

  • Medical practitioners determine treatment suitability and may refuse treatment at their discretion.

Child Policy

For health and safety, children must be supervised by a responsible adult not receiving treatment.
If a child cannot be properly supervised, staff may refuse treatment, and the booking deposit will be forfeited.

Running Late Policy

Appointments must begin on time to ensure adequate treatment time.

  • Arrive 10 minutes prior to your scheduled appointment.

  • Arrivals more than 10 minutes late may result in forfeiture of your booking deposit and require rebooking online.

Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.