Privacy Policy

Young Renewal Aesthetics

Effective Date: 25/03/2026

1. Introduction

Young Renewal Aesthetics ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our clinic, website, or interact with our services.

2. What Information We Collect

We may collect the following types of personal information:

  • Full name, date of birth, and contact details (phone, email, address)

  • Medical history and health information relevant to cosmetic treatments

  • Treatment records, before-and-after photos (with consent)

  • Payment and billing information

  • Any other information you provide during consultations or via forms

3. How We Collect Your Information

We collect information in several ways, including:

  • During consultations and treatment appointments

  • Through intake forms and consent forms

  • Via our website, booking systems, or social media

  • When you contact us by phone, email, or message

4. Why We Collect Your Information

We collect and use your information to:

  • Provide safe and appropriate cosmetic treatments

  • Maintain accurate medical and treatment records

  • Communicate with you about appointments and services

  • Process payments and manage accounts

  • Comply with legal and regulatory obligations

5. Disclosure of Personal Information

We may disclose your information to:

  • Medical professionals involved in your care

  • Service providers (e.g., payment processors, booking platforms)

  • Regulatory authorities if required by law

We will not sell or rent your personal information to third parties.

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Your data may be stored:

  • Securely in electronic systems

  • In locked physical files (where applicable)

7. Access and Correction

You have the right to:

  • Request access to your personal information

  • Request corrections if your information is inaccurate or outdated

To make a request, please contact us using the details below.

8. Photos and Marketing

We may use before-and-after photos for marketing purposes only with your explicit written consent. You may withdraw consent at any time.

9. Website and Cookies

If you use our website, we may collect limited information such as:

  • IP address

  • Browser type

  • Pages visited

This helps us improve our website experience.

10. Complaints

If you believe your privacy has been breached, you can contact us. We will investigate and respond promptly.

You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available upon request or on our website.